Dear customer!
Thank you very much for choosing and using our product.
We promise that:
You will receive quality after-sales service with guaranteed high quality. In case of manufacturing problems or damage to parts within 1 year from the date of purchase, we will provide you with free after-sales service. Please fill out the warranty card and submit it together with the invoice or fiscal receipt to the manufacturer's sales partner. Keep the outer box and other accessories properly. You can get excellent warranty service from ApiYoo sales partner.
The warranty period is 1 year from the date of purchase. In case of problems caused by non-human factors during the warranty period, we will replace parts or the entire product depending on the circumstances.
The warranty does not cover the following:
- Product damage caused by misuse, aging and wear of the product caused by proper use, and product damage caused by unauthorized disassembly and repair;
- Damage caused by force majeure (such as earthquake, fire, etc.).
We remind you that for customers with an active subscription VIP Glasir Royal Purple the warranty is valid for the entire subscription period, even after the manufacturer's warranty has expired.